Legal Documents

betbuzz365 in Privacy Policy

Your personal information is very important to us. This document explains in detail how betbuzz365 in collects your information, the purposes for which it is used, and how it is kept secure.

SSL Encryption Secured
Last Updated: 2025
Applicable in Bengali
Last Updated: January 2025
1

Introduction and Scope

betbuzz365 in treats the privacy of its website users as its highest priority. This Privacy Policy ("Policy") applies to betbuzz365 in's website, applications, and all related services. When you register on our platform, log in, or use any of our services, the terms of this Policy apply to you.

The words "we", "our", or "organization" used in this Policy refer to the entity that operates betbuzz365 in. "You" or "user" refers to any visitor — registered or unregistered — on our platform.

This Policy is a supplement to our Terms and Conditions. Reading both documents together will give you a complete understanding of your rights and responsibilities.

By continuing to use our website, you are considered to have agreed to this Privacy Policy. If you do not agree with any of its terms, please stop using our services or contact our support team.

2

Information Collection

betbuzz365 in collects only the information that is necessary. We collect two types of information — information provided directly by you, and information collected automatically while you use our platform.

2.1 Information You Provide Directly

The following information is collected during registration and account management:

  • Full name, date of birth, and national identity card details (for account verification)
  • Email address and mobile number
  • Residential address
  • Preferred language and communication method
  • Financial transaction-related information (mobile banking numbers used for deposits and withdrawals)

2.2 Automatically Collected Information

When you use our website or app, the following information is automatically recorded for technical purposes:

  • IP address and device identifier information
  • Browser type and operating system
  • Time of site visits, session duration, and pages viewed
  • Referral URL (the source from which you arrived at our site)
  • Information collected through cookies and similar tracking technologies

2.3 Identity Verification Information

To maintain a secure environment and protect accounts, we may collect images of a national identity card, passport, or driving licence where required. This information is used solely for the identity verification process and is stored under strict security.

3

Purpose of Information Use

betbuzz365 in uses collected information only for the purposes listed below. Your information is not used for any other purpose without your consent.

  • Account Management: To complete registration, verification, login, and to ensure account security.
  • Financial Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
  • Customer Support: To resolve your issues and answer your questions via live chat or email.
  • Fraud Prevention: To detect and prevent unauthorized access and suspicious activity.
  • Service Improvement: To analyze user experience and improve the quality of the platform.
  • Promotional Communications: To send you relevant offers and updates based on your consent (you may withdraw this consent at any time).
  • Legal Obligations: To comply with applicable laws and regulations.
We never sell your information or transfer it to third-party advertisers.
4

Information Storage and Security

betbuzz365 in uses industry-standard technology to keep your information secure. Our servers are protected by SSL (Secure Sockets Layer) encryption, which keeps the transfer of information between your browser and our servers completely safe.

4.1 Technical Security Measures

  • All sensitive information is stored using AES-256 encryption.
  • Passwords are never stored in plain text — they are kept only in hashed form.
  • Regular security audits and system updates are carried out.
  • Firewalls and anti-intrusion systems remain active to prevent unauthorized access.

4.2 Information Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations. Financial transaction records may be kept for a set period after account closure for audit purposes.

4.3 Response to a Data Breach

In the event of a data security breach, we will act promptly and notify affected users in a timely manner where applicable. Our security team is always ready to respond immediately in such situations.

5

Information Sharing

betbuzz365 in does not sell or rent your personal information to third parties for commercial purposes. However, a limited amount of information may be shared with certain trusted partners to operate our services.

5.1 Situations Where Information May Be Shared

  • Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay.
  • Game Providers: Studios such as Pragmatic Play, PG Soft, Evolution, JILI, and Spribe receive minimal information needed to operate games.
  • Technology Service Providers: Trusted companies engaged for server hosting, cybersecurity, and analytics services.
  • Legal Authorities: To the relevant authorities pursuant to a court order or a valid legal demand.

5.2 Third-Party Obligations

All third parties with whom information is shared are bound by agreement with us and are required to use the received information only for the specified purpose. They may not in turn disclose this information to others.

6

Cookie Policy

Cookies are small text files stored in your browser or on your device. betbuzz365 in uses cookies to ensure the website functions correctly and to improve the user experience.

6.1 Types of Cookies

  • Essential Cookies: Necessary to maintain login sessions and for the core functionality of the site — these cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, theme).
  • Analytics Cookies: Used to understand site traffic and usage patterns. These do not collect personal information.

6.2 Cookie Controls

You can reject most cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working correctly. The method for managing cookies differs between browsers — you will find detailed instructions in your browser's help section.

7

Your Rights

As a registered member of betbuzz365 in, you have certain important rights regarding your own information. We are committed to respecting these rights.

  • Right to Access: You may submit a request to find out what information we have collected and stored about you.
  • Right to Correction: If any of your information is incorrect or outdated, you may request that it be corrected.
  • Right to Deletion: In certain circumstances you may request that your information be deleted, although some information may need to be retained due to legal obligations.
  • Right to Object to Processing: For marketing communications, you may withdraw your consent at any time.
  • Right to Data Portability: You may request your information in a common format.

To exercise these rights, contact our support team. Our Responsible Gaming guidelines also contain further advice on managing your account and information.

8

Protection of Minors

betbuzz365 in strictly prohibits anyone under the age of 21 from participating in any casino or betting activity. Our platform is for adults aged 21 and above only. We follow an age verification process at the time of account registration.

We do not knowingly collect any personal information from minors. If a parent or guardian believes their minor child has registered on our platform, please notify our support team immediately — we will promptly delete the relevant account and information.

For ages 21 and above. The minimum age to participate in online gaming and betting activities is 21.
9

Policy Changes

betbuzz365 in reserves the right to update this Privacy Policy as needed over time. If any significant changes are made, we will notify you via your registered email address or through a notice when you access the platform.

If you continue to use the platform after any changes, you will be considered to have accepted the updated policy. It is therefore recommended that you review this page once on each visit. The date of any changes will be noted at the top of the page.

If you have any questions about this policy, look for answers in our FAQ section or contact our support team directly.

10

Contact

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your rights regarding your information, please contact us through the following:

Live Chat
Active 24/7 — support available in Bengali and English

Our privacy team generally responds promptly after receiving a message. To learn more, read our About Us page.

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